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  1. What is connectivity in SAP CRM
  2. What is functionality
  3. Why do you do BP search
  4. Why we do customization in org
  5. What is Landscape
  6. What do SAP CRM consultants do in real-time
  7. What is the basic THUMB RULE for SAP-CRM
  8. Give the detailed structure from marketing planner to service
  9. Give the path for creation of service processes
  10. What is the transaction code for CRM-analytics
  11. What are the components of CIC
  12. What is the basic thumb rule of CRM
  13. How do you manage opportunities
  14. What is the difference between action and workflow
  15. What is the difference between campaign and trade promotion
  16. What are the different organizational determination rules in CRM
  17. Mention the types of profiles you find in lead and opportunity
  18. Mention the tactics for the objective "brand awareness "
  19. Types of profiles in lead & opportunity
  20. Do we need to assign workflow in action
  21. What are the prerequisites to create an opportunity
  22. What is the package that you use to save the OD profile
  23. How do you assign a business partner to your organizational unit
  24. What are the three steps to follow while creating an organizational data profile
  25. What is the SAP CRM